Return and Refund Policy
At NexElevateSetup, we strive to provide excellent technical support services for your printers. If you are not completely satisfied with our services, please review our return and refund policy below.
Eligibility for Refund Refunds will be considered under the following conditions:
The service was not delivered as promised.
The issue reported was not resolved despite multiple attempts by our technical team.
The refund request is made within 7 days of the service delivery date.
Non-Refundable Services
If the service was successfully delivered and the issue was resolved.
Any software or third-party product purchased through our service.
Requests made after the 7-day refund window.
Services rendered due to incorrect information provided by the customer.
How to Request a Refund To request a refund, please contact our customer support team at support@nexelevatesetup.com or call us at +1 (805) 918-8773. Provide the following details:
Your full name
Contact information
Service reference number
Reason for the refund request
Our team will review your request and respond within 3-5 business days.
Refund Process If your refund request is approved, the amount will be credited to your original payment method within 7-10 business days. Refund timelines may vary depending on your payment provider.
Changes to This Policy NexElevateSetup reserves the right to modify this return and refund policy at any time. Any updates will be posted on this page, and your continued use of our services signifies your acceptance of the revised policy.
If you have any questions regarding our Return and Refund Policy, please reach out to us at support@nexelevatesetup.com.